Support

CallGenie Support

Need help with your account, a booking, credits, or the app? We're here for you.

Email us

Contact us for help with your CallGenie account, bookings, credits, or app issues. We typically respond within one business day.

Account & sign-in Help with login, password reset, Apple ID or Google sign-in, or account deletion.
Bookings Questions about a booking request, call outcome, status update, or appointment result.
Credits Help with credit balance, a purchase that didn't apply, or a credit question.
Privacy & data Requests to access, correct, or delete your data, or questions about AI consent.
SMS messages Help with SMS opt-out, message delivery issues, or unexpected messages.
App issues Reporting a bug, crash, or unexpected behavior in the CallGenie iOS app.

Account deletion

You can delete your account directly inside the app at Profile > Privacy & Security > Delete Account. Deletion is immediate and permanent — it removes your profile, booking history, call transcripts, credit records, and all personal identifiers.

If you are unable to access the app, contact us at [email protected] and we will process your request manually.

Privacy Policy & Terms of Service

For details on how CallGenie collects and uses information, see the Privacy Policy. For usage rules and service terms, see the Terms of Service.